FAQs

WHAT IS SWITCH-AT-HOME?
To provide for a more realistic in-studio experience we’ve upgraded our platform to include live and on-demand multi-camera in-studio classes designed specifically for your at-home workout.

To access live or on-demand classes, you can purchase a membership or drop in via our app. Then, you will be able to access content via live.switchplaygroundusa.com.

This is a separate account login from our app, but you may use your same password. As always, if you have any questions or concerns, reach out to [email protected].
HOW DO I SIGN UP?
Go to the Switch Playground USA app to purchase the switch-at-home membership.
After signing up, you’ll receive an email with instructions to set a password and log into the live.switchplaygroundusa.com platform.
FORGOT YOUR PASSWORD?
It happens to the best of us! You may reset your password by navigating to the “Sign-in” page on live.switchplaygroundusa.com and selecting the “Forgot Password?” link under the sign in button.
Use the email address you signed up with and a password reset link will be sent to your email address.
WHAT'S INCLUDED IN THE SWITCH-AT-HOME-MEMBERSHIP?
Our entire library of online videos are available to you for streaming 24/7.
You’ll also have access to daily live-streamed classes, filmed right from our studio.
You can re-watch classes, find new classes and/or pause classes as you see fit!
CAN PRE-EXISTING CREDITS BE APPPLIED TOWARDS THE SWITCH-AT-HOME MEMBERSHIP?
We are unable to transfer your in-studio credits over to the Switch-At-Home platform.
However, we will be more than happy to extend the expiration date of your credits/packages so that you may use them once our studios are allowed to re-open.

For additional questions concerning this, feel free to contact our team at [email protected].

TERMS OF SERVICE

By signing up for Switch-At-Home you agree to the following terms and conditions.

 

Feed.FM Music Services End User Licensing Agreement Requirements

If you use the Feed.FM music solution provided via the Service, you will include in each end user license agreement (each a “EULA”) with your users, provisions substantially similar to the following: 

 

  • By installing, copying or otherwise using the SWITCH PLAYGROUND’s service or its software, the end user acknowledges that they have read and understood the [EULA] and agree to be bound by its terms and conditions. If the user is unwilling or unable to comply with the terms of the [EULA], the user is not authorized to access any SWITCH PLAYGROUND content. 
  • The end user agrees not to reverse engineer, decompile, disassemble, or otherwise tamper with any security components, usage rules or other protection measures applicable to SWITCH PLAYGROUND’s service. 
  • The end user agrees not to make use of SWITCH PLAYGROUND content, including any music incorporated in the Content, in a manner that would infringe the rights of a third party or otherwise use the service in any manner that infringes the intellectual property rights or other rights of Feed.FM (which provides music solutions to SWITCH PLAYGROUND) or any third party. 
  • The end user acknowledges that he/she is authorized to use SWITCH PLAYGROUND content solely for their own personal, non-commercial use and is not authorized to reproduce and distribute SWITCH PLAYGROUND content in the form of phonorecords (either physical or digital) or to offer SWITCH PLAYGROUND content by sale, rental, lease or lending to any person. 
  • Forte Nexus, Inc. (“Forte”), which provides technology services to SWITCH PLAYGROUND, or SWITCH PLAYGROUND, and their licensors of sound recordings and the musical works embodied therein, may, from time to time, remove music content from SWITCH PLAYGROUND’s service without notice and without any liability to the end user. 

 

  • THE SOUND RECORDINGS AND MUSICAL COMPONENT OF THE WORKS PROVIDED BY SWITCH PLAYGROUND CONTENT ARE PROVIDED “AS-IS” AND “AS- AVAILABLE” WITHOUT WARRANTIES OF ANY KIND FROM FORTE, ITS LICENSORS, OR SWITCH PLAYGROUND. TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, FORTE AND ALL LICENSORS OF CONTENT PROVIDED BY FORTE TO SWITCH PLAYGROUND DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER FORTE NOR ANY LICENSOR OF SOUND RECORDINGS, OR MUSICAL WORKS EMBODIED IN SOUND RECORDINGS, OR ANY RELATED FRONT-COVER ALBUM ARTWORK FOR SOUND RECORDINGS, WARRANTS THAT THE SOUND RECORDINGS, OR MUSICAL WORKS EMBODIED IN SOUND RECORDINGS, OR ANY RELATED FRONT-COVER ALBUM ARTWORK ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 
  • NEITHER FORTE NOR ANY LICENSOR OF SOUND RECORDINGS, OR MUSICAL WORKS EMBODIED IN SOUND RECORDINGS, OR ANY RELATED FRONT-COVER ALBUM ARTWORK WILL BE LIABLE FOR ANY INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM THE USE OF THE FORTE SERVICE OR ANY CONTENT, INFORMATION, MATERIALS OR PRODUCTS PROVIDED BY FORTE, INCLUDING ANY SOUND RECORDINGS, OR MUSICAL 

WORKS EMBODIED IN SUCH RECORDINGS OR RELATED FRONT-COVER ALBUM ARTWORK MADE AVAILABLE TO THE USER VIA FORTE, OR FOR ANY DAMAGES IN EXCESS OF THE AMOUNT PAID FOR THE SPECIFIC ITEM OF CONTENT GIVING RISE TO THE APPLICABLE CLAIM FOR DAMAGES. 

 

  • There is no affiliation, connection, association or endorsement of the products, goods or services displayed on this site by the copyright owners, featured recording artists and authors of the sound recordings (and the musical works embodied therein) transmitted through the Feed.fm player.